General repair phones ring with everything: warning lights, strange noises, cars that will not start. When your advisors are with the customer in front of them, Alex picks up the rest, books the visit, and texts you the details.
Real call patterns, word for word how Alex handles them. Alex never quotes prices and never diagnoses a vehicle. That stays with your techs.
Alex did: Booked Monday 8:30, captured the vehicle, and confirmed the caller's name and number back to them.
Alex did: Refused to diagnose, booked the inspection, and captured the details so the tech starts informed.
Alex did: Offered the live transfer your shop chose at setup, with the earliest slot as the fallback. Details captured either way.
Alex did: Kept the price question off the phone, captured the number for a callback, and kept the door open.
No new phones, no new software for your team to learn. Alex sits on your existing shop line.
Your services, hours, location, and the questions your customers actually ask. Alex answers as your shop, in English and Spanish, and never quotes prices or diagnoses a vehicle.
When your team cannot pick up, after hours, or whenever you choose, Alex answers on the first rings, books the appointment, and captures the caller's name, number, vehicle, and what they need.
After every call, a summary lands on your phone: who called, what they need, and when they booked. Anything urgent or tricky, Alex transfers straight to you, live.
First month $1,000 · No setup fee · No contract · Cancel anytime · English and Spanish · Text summary after every call
Get StartedRun more than one kind of work? Alex is trained on your shop, whatever mix that is.