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For General Repair Shops

Every "something is wrong with my car" call, answered.

General repair phones ring with everything: warning lights, strange noises, cars that will not start. When your advisors are with the customer in front of them, Alex picks up the rest, books the visit, and texts you the details.

No setup fee  ·  No contract  ·  Cancel anytime  ·  First month $1,000
The Calls

The calls that hit voicemail at a general repair shop

Real call patterns, word for word how Alex handles them. Alex never quotes prices and never diagnoses a vehicle. That stays with your techs.

Saturday · 8:40 PM

The grinding brakes

CallerHi, my brakes started grinding today. Are you guys open Monday?
AlexWe are, 8 to 5:30. I can get you in first thing Monday at 8:30. What are you driving, and what is the best number for you?

Alex did: Booked Monday 8:30, captured the vehicle, and confirmed the caller's name and number back to them.

Tuesday · 7:15 AM

The warning light

CallerA light just came on on my dash. Is it safe to drive?
AlexI do not want to guess with your safety, and I cannot diagnose it over the phone. Let me book you in for a look this morning and a tech will tell you straight. Does 9:30 work?

Alex did: Refused to diagnose, booked the inspection, and captured the details so the tech starts informed.

Wednesday · 12:20 PM

The no-start at lunch rush

CallerMy car will not start and I need it for work tomorrow morning.
AlexThat sounds urgent. I can connect you straight to the shop right now, or book our earliest opening tomorrow at 7:30. Which do you prefer?

Alex did: Offered the live transfer your shop chose at setup, with the earliest slot as the fallback. Details captured either way.

Thursday · 3:05 PM

The price shopper

CallerHow much is an alternator on a 2015 Camry?
AlexPricing depends on what the tech finds once it is in front of them, so I do not quote over the phone. I can book you in for a look, or take your number and have the shop call you back.

Alex did: Kept the price question off the phone, captured the number for a callback, and kept the door open.

How It Works

Live in three steps

No new phones, no new software for your team to learn. Alex sits on your existing shop line.

STEP 01

We train Alex on your shop

Your services, hours, location, and the questions your customers actually ask. Alex answers as your shop, in English and Spanish, and never quotes prices or diagnoses a vehicle.

STEP 02

Your calls roll to Alex

When your team cannot pick up, after hours, or whenever you choose, Alex answers on the first rings, books the appointment, and captures the caller's name, number, vehicle, and what they need.

STEP 03

You get a text summary

After every call, a summary lands on your phone: who called, what they need, and when they booked. Anything urgent or tricky, Alex transfers straight to you, live.

Text · Your Auto ReceptionistNew booking: 2017 Malibu, brakes grinding. Booked Mon 8:30 AM. Caller name and number confirmed.
Sample summary — the format you get after real calls
Pricing

One flat rate, same for every shop

$2,000/month

First month $1,000 · No setup fee · No contract · Cancel anytime · English and Spanish · Text summary after every call

Get Started
Keep Looking

Other shops Alex covers

Run more than one kind of work? Alex is trained on your shop, whatever mix that is.