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After-Hours Answering

Your shop closes. Your phone does not.

Cars break at night, on Sundays, and the night before a road trip. Those calls decide whose bay the car is in tomorrow. Alex answers every one of them as your shop, books the work, and has the summary waiting on your phone.

No setup fee  ·  No contract  ·  Cancel anytime  ·  First month $1,000
The Calls

The after-hours calls your competitors' voicemail gets

These are the hours nobody staffs and everybody remembers. Every call below used to be a voicemail nobody returned in time.

Sunday · 9:12 PM

The night-before-the-road-trip call

CallerWe are driving out of state tomorrow and my brakes just started grinding. Can I get in first thing?
AlexYou can. I have Monday at 8, right when we open. What are you driving, and what is the best number for you?

Alex did: A Sunday night panic became a Monday 8 AM booking instead of a Monday morning call to your competitor.

Weekday · 6:05 AM

The before-work no-start

CallerMy car will not start and I have to be at work at 8.
AlexLet us get it handled. I can book our earliest opening today and note that it is a no-start, or connect you live if you have set urgent calls to transfer.

Alex did: Captured before your doors opened, with the earliest slot booked and the urgency noted.

Holiday weekend · Sat–Mon

The three-closed-days stretch

CallerAre you open today? My check light came on and I am heading out of town Tuesday.
AlexWe reopen Tuesday, and I can book you in at 8:30 that morning so you are first in line. What are you driving?

Alex did: Three closed days of calls answered and stacked into Tuesday bookings, with a summary waiting for you.

Night · 11:48 PM

The it-cannot-wait call

CallerI am stuck in a parking lot and I do not know what to do.
AlexLet us get your details down first: where are you, and what are you driving? If your shop set urgent calls to transfer, I will ring them right now. Otherwise your summary goes to the owner as a text immediately.

Alex did: Handled by the rules you set at setup: live transfer for true urgency, or an instant detailed text to you.

How It Works

Live in three steps

No new phones, no new software for your team to learn. Alex sits on your existing shop line.

STEP 01

We train Alex on your shop

Your hours are the point here: Alex knows when you are open, when you are not, and what to offer for the next morning. Alex answers as your shop, in English and Spanish.

STEP 02

Your calls roll to Alex

When your team cannot pick up, after hours, or whenever you choose, Alex answers on the first rings, books the appointment, and captures the caller's name, number, vehicle, and what they need.

STEP 03

You get a text summary

After every call, a summary lands on your phone: who called, what they need, and when they booked. Anything urgent or tricky, Alex transfers straight to you, live.

Text · Your Auto ReceptionistWhile you were closed: 3 calls answered, 2 booked (Mon 8:00 AM brakes, Mon 9:30 AM warning light), 1 callback flagged with details.
Sample summary — the format you get after real calls
Pricing

One flat rate, same for every shop

$2,000/month

First month $1,000 · No setup fee · No contract · Cancel anytime · English and Spanish · Text summary after every call

Get Started
Keep Looking

Other shops Alex covers

Run more than one kind of work? Alex is trained on your shop, whatever mix that is.